maintaining excellence at aer lingus

In this eBook, we detail the three-tiered cultural transformation programme that took an already excellent business to outstanding levels of customer satisfaction. t-three used a range of experiential interventions to engage the workforce and achieve results, including:

  • Interactive focus groups with live polling;
  • Effective listening sessions designed to put the customer first;
  • Tools to help develop self-awareness and emotional intelligence;
  • Learning on location from teams at the top of their game, and much more.

If your business is looking to transform the company culture by upskilling employees, increasing consistency and remaining competitive, this eguide could offer valuable insights. The results have been so exceptional that the programme has been shortlisted for the 2018 Training Journal Awards.

Aer Lingus Front Cover.jpg

Download this eBook